JustSell is an online platform for selling second-hand items quickly and easily. Take a few photos with your phone and our AI takes care of the rest — it identifies the brand, model and condition, estimates a market price, writes an attractive description in multiple languages, and prepares your listing for publication.
You don't need to write anything — you snap, we describe.
Visitors may try the AI-powered listing generation without creating an account at /try — see section 5a for the rules and limits that apply to this trial mode.
Minors: If we become aware that an account belongs to a person under 18, we will immediately suspend the account and delete all associated personal data, unless a parent or legal guardian provides verifiable consent within 14 days, in which case the account is permanently deleted regardless. We do not knowingly process data of minors and do not direct the service at minors.
When you upload photos, they are:
AI-generated descriptions are suggestions — you can edit them before publishing.
The following is strictly forbidden:
We reserve the right to remove any listing that violates these rules and to suspend or close the responsible account without prior notice.
Automated content screening: Both uploaded images and submitted text (listing titles, descriptions, hints, keywords, and messages between users) are screened automatically by AI before any human review. The same screening applies to trial uploads (see section 5a) — trial uploads that fail screening are deleted; because trial users do not have an account, no moderation incident is recorded against any user identity.
Each rejection is recorded as a moderation incident linked to your account (see section 10 on automated suspension). You are shown the reason for each rejection. If you believe a rejection was made in error you may appeal by emailing suport@justsell.ro within 14 days with a description of the content and the reason you believe the rejection was incorrect.
Seller profile required to publish. Before any listing can be published, the seller must complete the seller profile in Account Settings with:
Subsequently editing the profile to remove the public location or all public contact methods will prevent publishing further listings until the profile is completed again. Existing published listings are not retroactively unpublished by such edits — the seller may unpublish or delete them manually.
Content rules for every listing:
You may try our AI-powered listing generation without registering by visiting /try and uploading photos of an item. The result page shows the AI-generated listing and offers to save it to a new account.
Trial use is governed by the same rules as registered use, with the following specific limits and conditions:
Trial users do not have a seller profile and therefore cannot publish; once they register and complete a seller profile, the standard rules in section 5 apply.
Every listing goes through an automated content review before it appears on the public marketplace. The review runs at most one minute after you submit the listing or save an edit.
Editing an approved listing — we treat any change to a published listing as a content change that must be reviewed again. After saving an edit, the listing leaves the public marketplace and re-enters review until approved.
The first two re-publications after the initial publish are free (covered by the original credit). From the third re-publication onwards, each one costs 1 additional credit — see section 6.1 for details.
We provide a tool that imports your existing listings from third-party platforms (e.g. OLX.ro) into your account, where the AI then re-writes the descriptions in your preferred style. Use of this tool is subject to the following conditions, all of which you accept by triggering an import:
The platform operates on a prepaid credit system. Each listing you create — regardless of whether it is published — consumes 1 credit.
The credit you spend at creation covers:
From the third re-publication onwards, each subsequent re-publication costs 1 additional credit. If you don't have enough credits at the moment of re-submission, you'll be redirected to the credit page; your edits are not saved until the credit is available.
Upon account creation, each user receives a number of free credits determined by their position in the registration order, as follows:
The number of free credits is determined automatically and irrevocably at the time of account creation, based on the total number of accounts existing at that moment. JustSell accepts no liability for discrepancies arising from simultaneous registrations or other technical circumstances. The free credit allocation is final and cannot be disputed.
Once your free credits are exhausted, you may purchase additional credits via the Credits page in your account. Credits are sold in predefined packages whose prices are displayed at the time of purchase and may be changed at any time without prior notice. The applicable price is the one shown at the time of payment.
Purchased credits are non-refundable, except where required by applicable consumer protection law. By completing a purchase you acknowledge that the digital service has been delivered immediately and you waive the right of withdrawal under Directive 2011/83/EU to the extent permitted by law. Free credits have no monetary value and cannot be refunded under any circumstances.
Payments are processed by Stripe, a PCI DSS-compliant payment service provider. JustSell does not store your card details. By making a payment you also agree to Stripe's Terms of Service.
If you believe you have been charged in error, you must contact us within 30 days of the transaction date at suport@justsell.ro. Requests received after this period cannot be considered.
Buyers may send messages and submit price offers to sellers directly through the platform. Submitting an offer does not constitute a legally binding contract — no sale is concluded until the buyer and seller agree on terms outside the platform and exchange payment and goods. JustSell is not party to any such agreement and assumes no liability for its execution.
Messages and offers are stored for the duration of the account. Both parties may access their message history. JustSell may access message content for the purpose of investigating abuse reports or legal obligations.
If you mark a listing as sold by a company (including sole traders and freelancers acting in a commercial capacity), you acknowledge that you are transacting as a professional seller and that your buyers are entitled to the rights provided by applicable consumer protection law, including but not limited to:
JustSell provides VAT calculation tools as a convenience but does not verify the accuracy of VAT rates you enter and is not responsible for your tax compliance. You are solely responsible for meeting your fiscal and legal obligations as a commercial seller.
JustSell is an intermediary platform. We are not party to transactions between sellers and buyers, and we do not guarantee:
The platform is not liable for disputes arising between users from transactions.
To the maximum extent permitted by applicable law, our aggregate liability for any direct damages arising from your use of the service is limited to the total amount you have paid us in the 12 months preceding the event giving rise to the claim, or EUR 100 (or RON equivalent), whichever is higher. We are not liable for indirect, consequential, special, punitive, or exemplary damages — including lost profits, lost data, lost business opportunities or reputational harm — even if we were advised of the possibility of such damages. Nothing in this clause limits liability for fraud, gross negligence, death, personal injury, or any liability that cannot be excluded under applicable mandatory law.
Neither party is liable for any failure or delay in performance caused by events beyond reasonable control, including but not limited to: acts of God, war, terrorism, civil unrest, pandemics, government action, internet or power outages, failure of upstream service providers (Hetzner, Anthropic, Stripe, Google, Facebook), or cyber-attacks. The affected party will resume performance as soon as the force majeure event ends.
In accordance with the EU Digital Services Act (Regulation (EU) 2022/2065, "DSA"), any person or entity may notify us of content on our platform they consider to be illegal. To submit a notice, send an email to suport@justsell.ro with the subject line "Illegal content report", including:
We acknowledge each notice without undue delay and assess it diligently. We will inform both the notifier and the user whose content is affected of any decision taken, with a statement of reasons. Decisions taken on the basis of automated content moderation are likewise communicated to the affected user.
Internal complaint handling (DSA Art. 20): If you disagree with a moderation decision affecting your content or account (rejection, removal, suspension), you may submit a complaint to the same email address within 6 months. Complaints are reviewed by a person who was not involved in the original decision.
When using messaging or offer features on the platform, you agree NOT to:
Violations may result in message deletion, account suspension or permanent account termination, at our sole discretion. To report abusive messages, email suport@justsell.ro with the relevant message ID and a brief explanation.
You retain ownership of the photos and content you upload. By using the platform, you grant us a limited, non-exclusive licence to process, display and store your content solely for the purpose of providing the service.
The code, design and JustSell brand belong to us and are protected by intellectual property law.
We process your personal data in accordance with GDPR Regulation (EU) 2016/679. We collect and use data exclusively for:
We do not sell your data to third parties. You may request deletion of your account and all associated data by emailing suport@justsell.ro.
We may suspend or delete your account at our discretion if you:
To protect the platform and other users, we operate an automated suspension system. Each time a piece of your content (an image upload, listing field, or message) is rejected by automated moderation a moderation incident is recorded on your account. If your account accumulates more than 10 incidents within 7 rolling days, your account is automatically suspended.
The thresholds and time window above are the current values for the Romania market. We may adjust them at any time, in good faith, to balance platform safety with user experience. Any future change applies only to incidents recorded after the change takes effect.
A suspended account cannot create or edit listings, send messages, or sign in to the platform until the suspension is lifted.
How to appeal a suspension: Send an email to suport@justsell.ro within 30 days of suspension. Your appeal is reviewed by a person who was not involved in the original automated decisions. If we find that the suspension was incorrect we will lift it immediately and where appropriate clear the underlying incidents. This satisfies our obligations under Article 20 of Regulation (EU) 2022/2065 (DSA).
You may delete your account at any time, instantly and automatically, from Settings → Danger zone or directly via this page. Upon deletion, your account, every listing, every photo, all moderation incidents and any OAuth connection (Google, Facebook) are permanently and immediately removed.
If you are signed in with Facebook and remove the app from your Facebook settings, your data is deleted automatically based on the request received from Facebook.
We may update these terms periodically. We will notify you by email and in-app banner at least 15 days before any significant change. Continued use of the platform after the effective date constitutes acceptance of the new terms.
Before initiating formal proceedings, please contact us at suport@justsell.ro. We will endeavour to resolve the dispute amicably within 30 days.
Romanian consumers may submit complaints to the National Authority for Consumer Protection:
EU consumers have the right to use the European Commission's Online Dispute Resolution platform: ec.europa.eu/consumers/odr. We are not obliged and not willing to participate in alternative dispute resolution proceedings before a consumer arbitration body unless required by law.
These terms are governed by Romanian law without regard to its conflict-of-laws principles. EU consumer protection law applies to consumers in their country of residence to the extent it provides higher protection. Any dispute that cannot be resolved amicably will be submitted to the competent courts of Romania, save for mandatory jurisdictional rules protecting consumers under their national law.
If any provision of these terms is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions remain in full force and effect. The invalid provision will be replaced by a valid one that most closely matches the original economic and legal intent.
Failure to enforce any provision of these terms does not constitute a waiver of that provision or any other.
You may not assign or transfer your rights or obligations under these terms without our prior written consent. We may assign our rights and obligations to an affiliate or in connection with a merger, acquisition or sale of substantially all our assets, with notice to you.
These terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and JustSell and supersede any prior agreement on the same subject matter.
These terms are made available in Romanian and English. In case of conflict between language versions, the Romanian version prevails for users resident in Romania, and the English version for all others.
For questions about these terms or the use of the platform:
Operator / Data controller: Cubus Arts S.R.L.
Website: cubus.ro